Image of AIAM NO-CE Designation Classes and Testing

AIAM NO-CE Designation Classes and Testing

Average Rating:
AIAM Classroom - all classes and test
Jeff Odom, AIP, AIAM, CCSR |  Rusty Deaton
Access for 365 day(s) after purchase.


The comprehensive Associate in Insurance Account Management (AIAM) professional designation is the only non-technical customer service account designation approved by IIABA's Best Practices Council.


The on-demand (NO CE) web based curriculum is geared toward helping account representatives and managers obtain the needed skills to provide the best service possible to clients. This leads to improved customer satisfaction, which increases account retention


This classroom format has been created to provide a streamlined approach to earning your AIAM designation after successfully completing all 13 classes followed by the successful completion (at least 70%) of the testing provided at the end of all the classes.    


Jeff Odom, AIP, AIAM, CCSR Related seminars and products: 1



Jeff Odom graduated from Florida State University in 1988. He began his insurance career by working as both a general lines and life and health insurance agent with an independent insurance agency. He then moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance) working in the continuing education section. Jeff spent the last 4 years as the administrator of continuing education before joining FAIA as Insurance Analyst. Jeff's duties are writing, updating, and revising FAIA's Florida Insurance Research Library. He is married with two children. He spends his free time involved with the local Little League and attending every one of his daughter's ballet recitals.

Rusty Deaton Related seminars and products: 1


Rusty Deaton's work experience includes 24 years as owner and principal of Deaton Insurance Agency, a multi-line property and casualty agency, which he founded in 1985. Rusty's focus in the agency is now on public entity insurance. Rusty was a partner in Edmond, Deaton, and Stephens Insurance Agency from 1991 to 2002, a leading commercial insurance provider in the Texas Panhandle.

In addition to his insurance pursuits, Rusty has been a director of First National Bank of Paducah since 1987, and President of First Paducah Bancshares of Texas since 1997. He graduated from Texas A&M University in 1984 and received his CIC designation in 1998. 

Please wait ...

Back to Top