After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as straightforward as it seems. Bizarre accidents, unexpected liabilities, and legal twists & turns; this course will keep you guessing, while reinforcing important lessons about coverage, communication, and critical thinking. Because in this business, it's never what you think it's going to be.